Frequently asked questions
Straight answers about costs, job times, repairs, replacements and the areas we cover.
How much does gutter cleaning cost?
We don’t publish set prices. Gutter clean – typical semi-detached: Typical semi-detached home with straightforward access; length assessed individually. Excludes repairs or replacement parts, fascia/soffit washing, special access equipment. Guide working time: about 2 hours. Gutter clean – small terrace or bungalow: Small terraced house or bungalow with straightforward access; no fixed gutter length assumed. Excludes repairs or replacement parts, fascia/soffit washing, special access equipment. Guide working time: 1–2 hours. Gutter clean – larger detached: Larger detached home; height, gutter length and downpipes assessed before quoting. Excludes repairs or replacement parts, fascia/soffit washing, special access equipment. Guide working time: 2–3 hours. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How long does gutter cleaning take?
A typical semi-detached house takes about 2 hours on the day. That is guide time spent working, not how soon we can visit — appointment availability varies.
How often should gutters be cleaned?
Most homes benefit from a clean at least once a year, usually after autumn leaf fall. Homes close to trees may need clearing twice a year.
Why are my gutters overflowing?
The usual causes are a blockage (leaves, moss or silt), a blocked downpipe, a gutter that has lost its fall towards the outlet, or guttering too small for the roof area. Send us a photo and we can usually tell you which.
Can a leaking gutter joint be repaired?
Usually, yes. Many leaking joints can be resealed or the union replaced. If the gutter itself is brittle or cracked, replacing the section is often the better fix. We don’t publish set prices. Leaking gutter joint repair: One leaking joint or union with straightforward ladder access. Excludes gutter length replacement, scaffolding. Guide working time: 30–60 minutes. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How much do gutter repairs cost?
We don’t publish set prices. Leaking gutter joint repair: One leaking joint or union with straightforward ladder access. Excludes gutter length replacement, scaffolding. Guide working time: 30–60 minutes. Replace a single gutter length: Single gutter length with fittings on a medium semi-detached home. Excludes fascia repairs, scaffolding. Guide working time: 1–2 hours. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
When should guttering be repaired or replaced?
Repair makes sense for an isolated leak or loose bracket. Replacement is worth considering when several joints leak, the plastic is brittle, repairs keep recurring or the gutters overflow even when clean.
How much does replacement guttering cost?
We don’t publish set prices. Replacement uPVC guttering (rate): Standard uPVC guttering and fixings supplied and fitted; downpipes/access equipment separate. Excludes downpipes, scaffold or other access equipment. Guide working time: varies with length. Full guttering replacement: 15–20m of guttering plus three downpipes, supplied and fitted. Excludes fascia/soffit replacement, scaffolding. Guide working time: around 1 day. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How much do fascias and soffits cost?
We don’t publish set prices. uPVC fascia & soffit replacement (rate): Fascia and soffit boards supplied and fitted; guttering and scaffolding separate. Excludes guttering, scaffolding, rotten support repairs. Guide working time: varies with length. Full uPVC fascias, soffits & guttering: Small semi-detached home, front and rear: combined fascias, soffits AND gutters; no fixed length assumed. Excludes scaffolding, rotten supporting timber, bargeboards or tile repairs. Guide working time: 2–3 days. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
What does a small fascia and soffit section replacement cost?
We don’t publish set prices. Small fascia & soffit section replacement: Approximately 2m combined fascia/soffit section with sound supporting timber. Excludes scaffolding, rotten supporting timber, guttering. Guide working time: 1–3 hours. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How much do roof repairs cost?
We don’t publish set prices. Replace up to five roof tiles: Up to five readily available tiles with straightforward or roof-ladder access. Excludes scaffolding/difficult access, hard-to-source tiles, underlay/structural repairs. Guide working time: around 2–3 hours. Localised roof leak repair: Localised leak after assessment; broad guide for ordinary repair labour and materials. Excludes scaffolding, major structural work, chimney rebuilds. Guide working time: half a day–1 day. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How much do emergency repairs and attendance cost?
We don’t publish set prices. Emergency temporary roof make-safe: Temporary roof weatherproofing or securing after assessment. Excludes permanent repairs, standalone attendance fee unless agreed, significant structural damage. Guide working time: working time after assessment. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form. Any standalone attendance fee or out-of-hours supplement is confirmed when you call and agreed before dispatch, separately from permanent repairs if applicable. We cannot promise an arrival time.
How much does regular gutter maintenance cost?
We don’t publish set prices. Regular gutter maintenance visit: Repeat gutter clear and check on a typical semi-detached home. Excludes repairs or replacement parts, fascia/soffit washing, special access equipment. Guide working time: around 2 hours. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
How much does downpipe unblocking cost?
We don’t publish set prices. Unblock one accessible downpipe: One accessible pipe reached from ground or ladder; not underground drainage. Excludes underground drainage, replacement pipe, special access equipment. Guide working time: 30–60 minutes. Every job is quoted after photos or a site visit, and the price is agreed with you before any work begins. Call for a quotation, WhatsApp photos or use the online quote form.
Can damaged fascias and soffits be repaired?
Often a damaged section can be replaced without replacing the whole roofline. If the timber behind is widely rotten, full replacement is usually more sensible. We will explain what we find.
How long does fascia and soffit replacement take?
A full uPVC roofline on a typical 3-bed semi usually takes 2–3 days, depending on scaffolding, weather and the condition of the timber underneath.
Do you offer emergency gutter and roof repairs?
Yes, call us. Our usual hours are 8am–7pm, Monday to Sunday. Emergency call-outs may be available outside these hours — call to check availability. We will be honest about when we can attend.
Can I send photographs for a quote?
Yes. Send photos on WhatsApp to 07706 066091, or add up to three photos to the quote form. Photos help us understand the problem, though some jobs still need a look in person.
Do I need to be home while the work is done?
For most outside work you do not need to be in, as long as we have safe access to the property, including the rear. We will agree this with you when booking.
Do you offer regular maintenance?
Yes. We can arrange regular gutter cleaning visits so gutters are cleared before problems start. Ask us about a schedule that suits your home.
Do you cover my area?
Our main service areas are Romford, Hornchurch, Upminster and Harold Wood in Havering. Serving Essex, Romford to Benfleet and Grays to Chelmsford, including surrounding towns and villages. Harold Hill remains covered, along with the wider towns and villages shown in our area directory. Send us your postcode to check.
Do you unblock downpipes?
Yes. We clear downpipes that can be reached from the ground or a ladder, and check them during every gutter clean. Blockages in underground drains need a drainage company.
What if my gutters are hard to reach?
Tell us about three-storey walls, conservatories, extensions or no rear access when you get in touch. Difficult access can mean extra time or equipment, and we include that in your price before any work.
Gutter or roof problem?
Talk to The Gutter Guy.
8am–7pm, Monday to Sunday. Emergency call-outs may be available outside these hours — call to check availability.
